Fire Down Below

This is a little story about customer service.  One of the very first blog posts I wrote about India started, “India always smells like its a little bit on fire.” Today I got to experience the source of that smell first hand. Or at least one source.  I was staying in an international luxury hotel … More Fire Down Below

Namaskar – Welcome

  Arriving in India This is far from my first trip to the motherland, but each time has its own challenges and complications. It’s the one expectation its safe to have. Our arrival was pretty seamless: customs and immigration was a breeze but it’s always made more invigorating by the stern-faced, naturally suspicious immigration officers. It … More Namaskar – Welcome